Return policy

Return Policy

At Clarvo, customer satisfaction is important to us. If you receive a damaged, defective, or incorrect product, you may request a return or exchange within 7 days of receiving your order.

Eligibility for Return

To qualify for a return:

  • The product must be unused and in its original packaging

  • The return request must be made within 7 days of delivery

  • Proof of order or order details may be required

Non-Returnable Situations

We may not accept returns if:

  • The product has been used or damaged after delivery

  • The request is made after 7 days

  • The item was purchased during special clearance offers (if applicable)

Return Process

To request a return or exchange, please contact our support team on WhatsApp with:

  • Your order number

  • Product pictures (if damaged/incorrect)

  • Brief issue details

Our team will guide you through the return process.

Contact Us

📱 WhatsApp Support: [03199192725]

Refund & Exchange

Once the product is inspected and approved, we will proceed with:

  • Replacement product
    or

  • Refund (where applicable)

Processing time may vary depending on location and delivery service.

Thank you for shopping with Clarvo.